FAQ

On this page, you can find answers to frequently asked questions (FAQ). If you don’t find an answer, feel free to contact us via social networks, write an email or call us.

Your visit ⇓Your registration ⇓Renting and cooperation ⇓

Your visit

No, guest are welcome as well. It is possible to gain a daily membership at all of our events. The association rules and house rules apply. Prices for daily membership are usually varying between 8 und 16 Euro, depending on the kind of event.

You will get a chip card on entering our rooms. All orders are booked to that card. If you want to leave, you will have to pay the amount on your card at the till. If you are wearing clothes which make you auable to carry your card with you, it is possible to leave the card with the staff at the bar.

Yes, we accept GiroCard, Visa, VPay, MasterCard, Maestro, ApplePay and GooglePay.

At the entrance you will be handed a hanger for your clothes. You then give that hanger as well as your bag bagpack to our staff. We recommend leaving all stuff tat the entrance which you don not need while in the rooms.
In addition, there is a limited number of lockers for rent.

Some events have a dress code. In the description of the respective event in the calendar you will find some keywords. Detailed information can be found under the following link:

Learn more about our dress code

Our rooms are located on the first floor, which is currently only accessible via stairs.
Should the stairs be an obstacle for you, we will help you and carry you up. The rooms themselves are wheelchair accessible.
If you need assistance, please contact us in advance by e-mail or telephone.
There is a disabled parking space available.

Our club members on duty at the cash desk and bar exercise unlimited house rules during an event, both towards day members and other association members. They will make sure that the house rules are observed and will also regularly walk through the rooms for this purpose.
If you violate the rules, the staff on duty will inform you in a friendly but firm manner. In an emergency, they can also intervene in a play scene if this is necessary to protect those involved.
Persons who repeatedly violate the rules may be expelled from the event.
Our members on duty are also entitled to cancel a running event in case of extreme violations.

Trans women are invited to all our events to which women are invited. Self-definition applies.

Trans men are invited to all our events to which men are invited. Self-definition applies.

The following groups of people receive a reduction on the daily membership fee (ID card needed for evidence):

  • Holders of a social ID card (Berlin Pass etc.)
  • Severely disabled persons (degree of handicap at least 50)
  • Apprentices / Vocational trainees
  • Students up to 27 years
  • Volunteers in an official program (BFD, FSJ etc.)

Accompanying persons of handicapped visitors with remark “B” in the their handicapped ID card have free admission.

Your registration

If the event is fully booked, there are two options:

  • Check back one month, one week and one day before the event: We send out reminder emails to all registered people on these days. There are usually a few cancellations in response.
  • If you are spontaneous, call us after the event has started to find out whether there are still places available at the current event. Our team can tell you whether you should head out to our venue. Phone +49 30 69519650

Please understand that we cannot keep a waiting list. One month, one week and one day before the event, we will remind everyone about their regisration and ask them to cancel if they do not want to come. Sometimes, a few places will then become available again and registration via our homepage will be possible again.

All events are displayed in the calendar in the Quälgeist app and on our website. Choose a suitable event and select the button or link to register. You can then enter your details for registration. You will immediately receive an email with a confirmation link. After opening the link, you will receive a second email with a QR code confirming your registration.
If registration is no longer possible, all slots have already been taken.

There is a limited number of participants for certain events. This applies in particular to our workshops, but also to very popular events, e.g. around Easter or Folsom Europe, as well as our vacation camp.

You can recognize these events by the note “Registration required” under the event text in our online calendar and in the app.

If registration is not mandatory, you can still register voluntarily. This means that your desired nickname is already stored in our system and check-in at the cash desk is a little faster. It also allows us to contact you by email, e.g. if the event is canceled.

Renting and cooperation

We do not rent out our venue for events done by external organizers.

Commercial shootings and video shoots are not possible. For non-commercial projects the agreement of our members is required in any case. We usually need to 6-8 weeks to obtain our members vote. Please get in touch with us.

Advertising is only possible to a limited extent in order to finance our work. This applies in particular to the free workshops and counseling services. Please get in touch with your ideas.

We are happy to display your flyers or business cards at the entrance if they are related to the scene. You can simply hand them in to us or send them by post. Please do not send too many copies!

If you would like to support our events or projects, please contact us. We will coordinate the potential services and benefits with you individually.